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Terms & Conditions of Use

Legal Statements


The owner of this online store is:
ICON Technology & Process Consulting Limited, Berkshire House , Thames Side, Windsor, Berkshire SL4 1QN. Tel: +44 (0) 1753 751 400.
contact[at]iconcfd[dot]com.

ICON is the trading name of Icon Technology & Process Consulting Limited, a company registered in England.

Product trademarks and acknowledgements
All product names and trademarks included on this website are used only for identification purposes and could be trademarks of other companies and manufacturers.

OpenFOAM® and  OpenCFD® are registered trade marks of ESI Group.
This offering is not approved or endorsed by OpenCFD Limited, the producer of the OpenFOAM software.

Shipping & Returns


Dispatch
All deliveries are made from the United Kingdom. We deliver services worldwide.

Cancellation/Refunds
Registration fees will be refunded for cancellation by email up to 1 month before the event. An administrative fee of € 50 will however be deducted. Unfortunately, no refunds are possible thereafter.

Returns/Replacements
In case you are unhappy with your purchase in any way please contact us at your earliest convenience.

Sales Tax (VAT)

Events in UK: UK Sales tax charged.

Events in USA: No UK sales tax charged (Outside scope of UK VAT)

Events in EU: Sales tax charged at the local rate. (Outside scope of UK VAT)

Events outside UK taxed according to local regulations.


Privacy Policy


The following policy describes the types of information we collect when you visit our store and how we use that information.

Collection of Information
When you shop in our store, we will ask for your name, email address, billing and shipping addresses and telephone numbers. We also ask for your chosen method of payment (credit card or other online payment service). Your payment information is securely transferred to a third party vendor for processing. We do not retain credit card or other payment identification information on our servers.

In addition, we also may log information about your visit to the store, including the URL that you came from, your Internet Protocol address, domain type (e.g., .com, .org), pages that you view and search terms you use.

Use of personal information
The information you provide to purchase merchandise from the Store is used to fulfill your order. In addition, we use log information from the Store to enhance the operation of the Store. We do not correlate personally identifying information collected in the Store with any other information that you provide when using other products or services.

Use of cookies
A cookie is a piece of data that identifies you as a unique user. When you visit the Store, we set a cookie on your computer to help identify you, customize your experience and maintain your account and order information. To protect the security of your account, you must accept the Store cookie in order to shop here.

Personal information
The Store is operated by ICON to fulfill your orders. As such, ICON may collect and share your information to fulfill your order. We do not sell or rent any personal information to others. We may, however, disclose personal information if we believe we are required to do so by law or have a good faith belief that access, preservation or disclosure of such information is reasonably necessary to protect the rights, property or safety of ICON, its users and the public.
Personal information collected by the Store may be stored and processed in the United States or any other country in which the Store or its agents maintain facilities. By using the Store, you consent to any such transfer of information outside of your country.

Information security
The personal information that you provide to the Store, including your credit card or other payment information, is maintained on secure servers and protected by industry-standard Secure Socket Layer encryption. When entering personal information, look for an icon at the bottom of your browser window that indicates you are on a secure page.

Updating information
You can access and edit your order information at any time by clicking on the "Edit" links prior to confirming your order.

 

Contact

If you have questions about the status of your orders or any other questions about the Store, please contact us at contact[at]iconcfd[dot]com. This e-mail address is being protected from spam bots, you need JavaScript enabled to v
 

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